Frequently Asked Questions about mask
Q: Do you have face mask in stock?
A: Yes, we have mask in stock right now. Our factory has much production line to keep mask.
Q: Can I place a face mask order now?
A: Yes, you can. Our factory is one of the chosen manufacturers to help government producing epidemic prevention supplies, our production hasn’t stopped ever since. As soon as the traffic control is over, delivery will be arranged in order.
Q: Do you have any certificates?
A: We've got FDA, CE, ISO13485 and some licenses for domestic market.
Q: Which kind of face mask can you supply? How about packing?
A: Our face masks are made of 100% new material, 3 ply non-woven, blue or white color. You can check the packing details in the Packaging & Shipping" part.
Q: What's your MOQ and price?
A: MOQ is 1000pcs, FOB price based on MOQ.
Q: Your price is too high, can I get a cheaper price?
A: It is easy to buy face mask with 0.014USD/pc before the virus breakout.But now mask production has been affected in China by the virus, the whole world is short of masks. So, even you pay 1USD/pc, you can hardly find any suppliers in your local city, cause most of them bought from China. Mask production capacity is limited,buyers are far beyond suppliers now. Besides, the raw material, packing box, shipping cost and labor cost all have being increasing since
Q: What’s your payment term?
A: 50% payment before production, 50% payment before shipping.
Q: What’s your lead time?
A: According to your order moq.
Q: What’s your production capacity? When will you start to produce my order?
A: We can produce 2,600,000pcs face mask every day. But as one of most important mask suppliers in our city, we have to finish government mission first, then we will start produce orders in order.
Q: Can you shipping to my address? How much for shipping cost?
A: Pls send us your shipping address, then we will calculate the shipping cost for you.
Q: How can I get ensured if I buy from you?
A: We are verified supplier on Alibaba, click here to check the verified information .We have sell and production cetification.After your order confirmed, a trade assurance order will be made for you, then your order will under Alibaba's
Q: Is it available to do customization?
A: Yes, it is acceptable. But we do not suggest you do that at this moment, customized orders take at least 10 more days to produce than regular orders.